Privacy Policy

Last updated: January 20, 2026

Full Transparency Notice

LifeAssist operates with complete administrative transparency. All data you provide or generate within the Service is accessible to administrators. This includes personal information, usage data, AI conversations, and all content you create. By using LifeAssist, you consent to this level of data access.

1. Information We Collect

Account Information

  • Name and display name
  • Email address
  • Profile picture (if provided)
  • Birthday and gender (if provided)
  • Authentication method and login history

Usage Data

  • All AI interactions (chat messages, queries, responses)
  • Feature usage logs with timestamps
  • Login times and session duration
  • Device information and IP addresses
  • Browser type and user agent

Content You Create

  • Meal logs and nutrition data
  • Expense records and financial information
  • Goals, habits, and progress tracking
  • Reminders and shopping lists
  • Wellness logs and health-related data
  • Photos uploaded for AI analysis

Preferences & Settings

  • Language and currency preferences
  • Theme and display settings
  • Notification preferences
  • Daily goals (calories, water, budget)

Payment Information

  • Subscription status and history
  • Payment method (processed securely via Stripe)
  • Transaction records
  • Credit purchase history

2. How We Use Your Information

We use the collected information for:

  • Service Delivery: Providing and personalising the LifeAssist features
  • AI Processing: Analysing your inputs to generate relevant AI responses
  • Account Management: Managing your subscription and authentication
  • Support: Responding to your enquiries and providing assistance
  • Improvement: Analysing usage patterns to improve the Service
  • Communication: Sending service-related notifications
  • Security: Detecting and preventing fraud or abuse
  • Legal Compliance: Meeting legal obligations

3. Administrator Access

Administrators have complete access to all user data.

This includes the ability to:

  • View all profile information and account details
  • Read all AI chat conversations and interaction history
  • Access all meals, expenses, goals, habits, and wellness data
  • View complete activity logs with timestamps and IP addresses
  • See referral relationships and bonus credit history
  • Access payment and subscription information
  • Modify user roles and subscription tiers

This access is necessary for:

  • Providing effective customer support
  • Troubleshooting technical issues
  • Monitoring for terms of service violations
  • Managing the Service and user accounts
  • Improving the Service based on real usage data

4. Data Storage & Security

Your data is stored on secure cloud servers. We implement reasonable security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure authentication via OAuth
  • Database access controls
  • Regular security monitoring

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing

We may share your information with:

  • AI Service Providers: Your queries are processed by AI services to generate responses
  • Payment Processors: Stripe handles payment processing securely
  • Cloud Infrastructure: Data is stored on cloud hosting services
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion:

  • Most personal data will be deleted within 30 days
  • Some data may be retained for legal or operational purposes
  • Anonymised usage data may be retained indefinitely for analytics
  • Backup copies may persist for up to 90 days

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing activities
  • Export your data in a portable format

To exercise these rights, please contact us through the feedback feature in the app settings.

8. Cookies & Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering your preferences
  • Analytics and usage tracking

You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Children's Privacy

LifeAssist is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the feedback feature in the app settings.